Finding Design Courage

Being courageous is not something you plan for, it’s a choice. Witnessing something happen that you don’t agree with can be an opportunity to be courageous. You can choose to do something about it, or you can just watch it happen. I worked at an online auction startup that started losing ground to the competition. […]

Defending Your Design

When I coach designers who are bracing themselves to “defend their design”, I first make them understand that a design review is not a zero sum negotiation.  It is not about one party winning and the other losing.  In fact, when that happens, it turns out everybody on the team loses.  They lose trust, become […]